Philips SCF870/20 User Manual download pdf (Page 14)

Problem Possible cause Solution

The appliance

does not work.

The appliance is

equipped with a safety

lock. If the parts have

not been assembled

properly onto the

motor unit, the

appliance does not

work.

Assemble all parts properly. See chapter

‘Using the appliance’.

The steaming light

does not go on.

The appliance is not

connected to the

mains.

Put the plug in the wall socket.

The jar is not placed

on the motor unit

properly.

Place the jar on the motor unit properly.

You want to start a

second steaming

process just after one

has nished.

Switch off the appliance and let it cool down for a

few minutes before you start a second steaming

process.

The ingredients

are not heated up

completely.

The pieces in the jar

are too big, there is

too much food in the

jar or you have not

steamed the food long

enough.

Cut the food into smaller pieces (2-3cm), decrease

the amount of food in the jar or select a longer

steaming time (max. 20 minutes). Check the recipe

booklet and/or the table in chapter ‘Ingredients and

steaming times’ to make sure that you select the

correct steaming time for the ingredients you want

to steam or the recipe you want to prepare.

The appliance

does not steam.

You have not put

water in the appliance.

Switch off the appliance and put the right amount

of water in the appliance.

You have not put the

jar on the motor unit

in the correct position.

Place the jar on the appliance in the correct

position (see section ‘Steaming’ in chapter ‘Using the

appliance’).

Steaming takes

too long or the

steam function

does not work at

all.

There is too much

scale in the water

tank.

Descale the water tank. See chapter ‘Cleaning and

maintenance’, section ‘Descaling’.

Steam is coming

out of the lling

opening.

The lid of the lling

opening is not closed

properly.

Close the lid of the lling opening properly (‘click’).

The steam outlet on

the motor unit is

blocked by food or by

scale.

Clean the steam outlet with a pointy object without

damaging the seal and follow the descaling

instructions in the future. See chapter ‘Cleaning and

maintenance,’ section ‘Descaling’.

The steam hole in the

lid is blocked.

Remove the valve and clean the steam hole in the

lid properly.

ENGLISH16

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Philips SCF870/20 User Manual Page 14

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