Philips HR7781/10 User Manual download pdf (Page 10)

Guarantee & service

Exceptional guarantee & service

You have bought a culinary tool for life and we want to ensure that

you remain satised. We would like you to register your purchase, so

that we can stay in contact with you and you can receive additional

services and benets from us. Register within 3 months of purchase

to receive benets including:

- 5 year product guarantee (and 15 year motor guarantee).

- Fresh ideas for recipes via e-mail

- Tips and tricks to use and maintain your Robust product

- All the latest news on Robust Collection

The only thing you need to do to register your new product is visit

www.philips.com/kitchen or call your local Freephone Philips consumer

care hotline (United Kingdom: 0800 331 60 15). If you have questions about

your culinary tool (usage, maintenance, accessories etc) you can either

consult our on line support at www.philips.com/kitchen or call your local

hotline.

We have put all the maximum effort in developing, testing and designing this

high quality product. However in the unfortunate case that your

product needs repair, please call your local Philips consumer care hotline.

They will help you with arranging any necessary repairs in a minimum time

with maximum convenience - they can arrange a courier to come to your

home to collect your product and bring it back when it is repaired.

This way you can continue to enjoy your delicious homemade cooking.

Troubleshooting

This chapter summarises the most common problems you could encounter

with the appliance. If you are unable to solve the problem with the

information below, contact the Consumer Care Centre in your country.

ENGLISH10

Problem Solution

When I push a process

button or the pulse

button, the appliance

does not start to

operate.

Make sure the bowl and lid are xed properly

(‘click’). The appliance starts to operate when

you press a speed button.

The

appliance suddenly

stops running.

The thermal safety cut-out has probably cut off

the power supply to the appliance because the

appliance has overheated. 1) Press the stop

button 0. Unplug the appliance. 2) Let the

appliance cool down for 1 hour. 3) Put the

mains plug in the socket. 4) Switch on the

appliance again.

The kneading

accessory or the blade

unit does not turn

Make sure the kneading accessory or the blade

unit is assembled properly onto the drive unit.

Also make sure the food processor bowl and

the lid are assembled properly (‘click’).

The appliance makes a

lot of noise when I use

the Julienne/French

fries disc and the disc

scratches the lid of the

bowl.

You have assembled the Julienne/French fries

disc upside down. Switch off the appliance

immediately and assemble the Julienne/French

fries disc in such a way that the longer plastic

part in the centre of the disc points upwards.

After using the

appliance, I cannot

remove the tool

holder, blade unit or

kneading accessory

from the bowl.

Empty the bowl. Fill it with 500ml of water. Wait

one minute and then remove the tool holder,

blade unit or kneading accessory.

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Philips HR7781/10 User Manual Page 10

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