Philips GC8625/30 User Manual download pdf (Page 8)

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If

you are unable to solve the problem with the information below, visit www.philips.com/support

for a list of frequently asked questions or contact the Consumer Care Centre in your country.

Problem Possible cause Solution

Dirty water,

brown stains or

white akes

come out of the

soleplate.

Scale has built up inside the

appliance because it has not

been descaled regularly.

Descale the appliance (see chapter

‘IMPORTANT - cleaning and maintenance’,

section ‘Descaling the appliance’).

You have put chemicals or

additives in the water tank.

Never use chemical or additives with the

appliance. If you have already done so, follow

the procedure in chapter ‘IMPORTANT-

cleaning and maintenance’, section ‘Descaling

the soleplate’ to remove the chemicals.

There is no or

little steam.

The appliance has not heated

up sufciently.

Wait until the iron ready light stays on

continuously. This takes approx. 2 minutes.

There is not enough water in

the water tank.

Fill the water tank up to the MAX indication.

Water leaks from

the soleplate.

Steam condenses into water in

the hose when you use steam

for the rst time or have not

used it for a long time.

This is normal. Hold the iron away from

the garment and press the steam trigger.

Wait until steam instead of water comes out

of the soleplate.

The ironing

board cover

becomes wet, or

there are water

droplets on the

oor/garment.

Steam has condensed on the

ironing board cover after a

long ironing session, or your

board cover is not designed

to cope with the high steam

rate.

Replace the ironing board cover if the foam

material has worn out. We also advise you to

use a layer of felt material in the board cover

to prevent water droplets.

The EASY DE-CALC knob is

not tightened properly.

Switch off the appliance and wait 2 hours for

it to cool down. Unscrew and reattach the

knob to make sure it is tightened.

The rubber sealing ring of

the EASY DE-CALC knob is

worn.

Contact an authorised Philips service centre

for a new EASY DE-CALC knob.

The iron does

not heat up and

the red DE-

CALC light

ashes.

The appliance reminds you

to perform the descaling

procedure. The light ashes

about after every one month

or after every 10 ironing

sessions.

Perform the descaling procedure, following

the instructions in chapter ‘IMPORTANT-

cleaning and maintenance’, section ‘Descaling

the appliance’.

The steam

generator

produces a

pumping sound.

Water is pumped into the

boiler. This is normal.

If the pumping sound continues non-stop,

switch off the appliance and unplug it.

Contact an authorised Philips service centre.

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