Problem Possible cause Solution
The BlueTouch
Pain Relief Patch
becomes warm
during use.
This is normal. No action required.
I can’t make
connection with
the BlueTouch Pain
Relief Patch.
Bluetooth is
not on.
Make sure that you switch
on Bluetooth on your smart
device.
Perhaps you
have not
selected
BlueTouch in
the app.
Run the app, tap ‘Settings, then
‘Your devices’ and check if
‘BlueTouch’ is in the list. If not,
click ‘Add new BlueTouch’ and
switch on the BlueTouch Pain
Relief patch to pair the patch
to your smart device.
Signals on the device
Sound signals during treatment
- A dual tone (low to high) sounds when the treatment
starts and the intensity increases from power-save
mode to the intensity of the mode selected.
- A triple tone (high to low) sounds when the
treatment ends.
Battery level signals
- The charging light is solid green when the battery
contains enough energy for at least one treatment.
- The charging light ashes green slowly and
regularly during charging.
- The charging light is solid orange when the
battery is low and does not contain enough
energy for one treatment.
ENGLISH 25
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