Philips HP6511/00 User Manual download pdf (Page 14)

Problem Possible cause Solution

You placed the

epilating head on

the skin at the

wrong angle.

Make sure you place the

appliance perpendicularly onto

the skin.

The epilating head

did not touch the

skin.

Make sure the epilating head

and the massaging element are

in proper contact with your skin

during epilation.

The sensitive area

cap was on the

appliance when you

epilated your legs.

Only use the sensitive area cap

to epilate your underarms and

bikini line.

You moistened

your skin with

water or a cream

or other skincare

product prior to

epilation.

Make sure your skin is entirely

dry and free from grease. Do

not put any cream, body milk or

other skincare product on your

skin before you start to epilate.

You moved the

appliance over the

skin too fast.

Move the appliance over the

skin at moderate speed.

The appliance

does not

work.

The batteries are

empty.

Charge the batteries.

The socket to

which the appliance

is connected is not

live.

Make sure the socket you use is

live. If you use a socket in a

bathroom cabinet, you may

need to switch on the light to

activate the socket.

The appliance is

not switched on.

Switch on the appliance.

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