Philips DVDR3475-37 User Manual download pdf (Page 87)

87EN

Recording Playback EditingIntroduction Connections Basic Setup Function Setup

Others

87EN

TROUBLESHOOTING

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.

Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

Symptom Remedy

Power

The power does not turn on. • Check that the AC power cord is connected securely.

• Check the breaker (in case of power failure).

Picture

There is no picture. • Re-connect the connecting cords securely.

• Check if the connecting cords are damaged.

• If the main menu appears on the TV screen, press [BACK

] to exit.

• Check the connection to your TV (pages 15-17).

• Check if the progressive scan mode is set correctly according to your TV

(page 82).

• Switch the input selector on your TV (such as to “E1”) so that the signal from

the unit appears on the TV screen.

Picture noise appears. • Clean the disc with a cleaning cloth.

Playback picture from the external

devices connected to this unit is

distorted.

• If the picture output signal from the external devices passes through this

unit to get to your TV, the copy protection signal applied to some DVD could

affect the picture quality. Disconnect the playback device in question and

connect it directly to your TV.

Cannot record a TV program. • This unit does not have a tuner to receive TV broadcasting.

• You must connect this unit to an external tuner to record TV programs (page

13).

TV program pictures are

distorted.

• Check if all the connections are made correctly.

Playback picture is distorted. • Keep the device which may cause electrical disturbances, such as a cellular

phone, away.

Sound

There is no sound. • Clean the disc with a cleaning cloth.

• Re-connect all connections securely.

• Check if the connecting cord is damaged.

• Check the connections to the amplifier input.

• Check if the input device setting on the amplifier is correct.

• When the unit is in pause mode or in slow-motion playback mode, sound is

not output. This is not a malfunction.

• When the unit is in fast forward or fast reverse mode, sound is not output.

This is not a malfunction.

• If you are using COAXIAL DIGITAL AUDIO OUTPUT jack, check the setting in

“Disc Audio” (page 77).

Sound is noisy. • Clean the disc with a cleaning cloth.

Remote control

The remote control does not

function.

• Batteries are weak.

• There are obstacles between the remote control and the unit.

• The remote control is far from the unit.

• There are no batteries in the remote control.

• Check if the unit is turned on.

• Check if you are pointing the remote control at the recorder and NOT the TV.

If you have a plasma TV, it may interfere with the IR signal. Try the remote

with the plasma off. If the remote works, you may need to move the unit

away from the plasma TV.

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Philips DVDR3475-37 User Manual Page 87

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