Philips 32PT9100D-37B User Manual download pdf (Page 38)

SYMPTOMS

SUGGESTED STEPS TO TAKE

Settings

Weak Signal message

appears on the screen

- Check incoming cable or antenna. Make sure it is properly secured to the TV's antenna input.

If connection is good:

- Check if the incoming cable or antenna is connected to any external accessory device such as VCR,

VCR or setup box etc.).

- Connect the signal directly to your TV instead of through the external accessory.

- Perform the auto-programming (Refer to page 10) again and make sure all channels are stored in

the TV's memory.

Sound

Sound - Disturbing sound

(such as buzzing, clicking,

cracking,

humming, whistling, etc)

It is normal to hear a disturbing sound (such as buzzing, clicking, cracking, humming, whistling, etc)

from a distance less than 2 meters (6 feet) with the television sound muted.

If problem occurs on one channel, you may have a signal problem. Please contact the cable provider

or local broadcaster regarding the speciﬁ c channel.

Sound

Sound i

s not in

stereo.

This could be due to any of the following reasons:

- N

ot all transmitted broadcasts by the cable or broadcast stations are in

STEREO

. Try checking with

several major

network stations to be sure that the station you selected is in

STEREO

- SAP is turned ON. When SAP is turned ON, the sound mode is automatically set to MONO.

- Sound mode is set to MONO. Set the sound mode to STEREO. (Refer to page 17).

- STEREO is not displayed on the screen when watching from a playback device (such as DVD, DVD

recorder, VCR, etc.). When using an AV input, the television will not display STEREO even though it

is producing stereo sound.

General

No power to the TV

Check the TV power cord. Unplug the power cord from the TV, wait 10 seconds, then reinsert the

plug into the wall outlet. Power On the TV again.

Plug the power cord directly to the wall socket and not via an extension cord.

If you need to use an extension cord, check that

the fuse on the AC power strip is not blown.

General

elevision is not

responding to remote

control.

Check the remote control if necessary. Ensure the batteries are inserted according to the illustration

in the battery compartment. Remove and reinsert the batteries into the remote control to ensure

a good contact. Replace the existing batteries with new ones. When the remote control check is

completed, randomly test some functions of the remote control on the television.

If the television is not responding, it appears that the remote control may be defective.

If the TV appears to be working normally, it may have been locked up because of a power surge.

The television set may not respond to the remote control signals if the power plug is not secured

properly into the wall outlet. Make sure the power plug is plugged directly into the wall outlet instead

of via a power extension cord. Reset the television by disconnecting the power plug from the wall

outlet for 10 seconds and then reconnecting it again.

General

Remote

control is

not working

Clean the remote control and the remote control sensor window on the TV.

Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the wall oul

General

No Picture on the

TV screen

heck antenna connections. Are they properly secured to the TV ANT 75

ohm

plug ?

Check the

TUNER MODE

control for the correct tuner setting.

Try running the Auto Program feature to find all available channels.

Press the AV button on the remote control to make sure the correct signal source is selected

(FRONT, AV1, AV2, Current Channel, etc.).

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Philips 32PT9100D-37B User Manual Page 38

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