Philips 32PT9100D-37B User Manual download pdf (Page 37)

SYMPTOMS

SUGGESTED STEPS TO TAKE

Hookup

Can't get external audio

equipment to work with

TV.

Use a digital audio cable for digital program if the audio equipment has a Dolby digital decoder.

Connect one end of the 'SPDIF' output to the back of the TV and the other end to the digital

coaxial input of the audio equipment.

Switch on the TV and select a digital program

Switch on the audio equipment and select the input where the TV is connected

Adjust the volume of the audio equipment to hear the sound

Installation

Television is not adding

any channels after

automatic installation.

Automatic installation was interrupted before installation is completed.

Try again the automatic installation and conﬁ rm if the television is adding your local channels.Note: If

the same channels is still not added, it appears that you may have a signal problem. Contact the cable

provider or local broadcaster regarding the speciﬁ c channel.

Or, you may try adding the weak channels which were deleted during automatic installation.

(Refer to

page 13 for How to Add or Delete Weak Digital Signals).

Check antenna connection:

1. Check the antenna or cable TV input connection to ensure that it is properly secured to the

television’s antenna input.

If connection is good;

2. Check if the antenna or cable TV input is connected via a external device (such as VCR, DVD

Recorder or cable box) before being connected to the television. If so, bypass the external device and

connect the signal directly to your television. (Refer to page 10 for Automatic Program).

Installation

Cannot receive

channels above 13 after

Auto Programming

If sign

al source used is Antenna, the channels need to be re-installed.

(Refer to page 10 for Automatic Program).

Installation

Can't get the AV

channels on the TV

screen.

Press the ‘AV’ button on the remote control repeatedly to select the desired AV channels. Note:

SVHS can only be selected if a S-VHS device is connected and powered on.

Installation

TV Displays Wrong

Channel or no Channels

Above 13

• Repeat channel selection.

• Add the desired channel numbers (using the CHANNEL EDIT control) into the TV’s memory.

• Check to be sure the TUNER MODES are set to the CABLE option and run the Auto Program

feature to find all available channels.

Channel numbers does

not follow the channel

number of the

programs.

Go to

TUNER MODE

in the television menu and select the correct signal source, then perform the

automatic installation again. (Refer to pa

ge 9).

PIP

Picture In Picture (PIP)

is distorted or is in bad

shape.

This is due to improper installation of channels.

Follow the Automatic Program steps on page 10.

Note:

If you interrupt the automatic installation, not all local channels will be installed.

TROUBLESHOOTING TIPS

Check this List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to

solve the problem yourself. Charges for TV installation and adjustments of customer controls are not covered

under your warranty.

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Philips 32PT9100D-37B User Manual Page 37

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