Problem Possible cause Solution
Thewallsocketis
notlive.
Connectanotherappliancetothewallsockettocheck
ifthewallsocketislive.Ifthesocketislivebutthe
appliancestilldoesnotcharge,contacttheConsumer
CareCentreinyourcountry,yourPhilipsdealerora
Philipsservicecentre.
Theadapterisnot
insertedproperly
intothewall
socketand/orthe
smallplugisnot
insertedproperly
intotheappliance
socket.
Makesuretheadapterisinsertedproperlyintothe
wallsocketand/orthesmallplugisinsertedproperly
intotheappliancesocket.
Theapplianceis
defective.
ContacttheConsumerCareCentreinyourcountry,
yourPhilipsdealeroraPhilipsservicecentre.
Ihaveswitchedonthe
appliancebutIcannot
increaseordecreasethe
lightintensity.
Theappliancehas
tobereset.
Toresettheappliance,switchofftheapplianceand
thenswitchitonagain.Ifyoustillcannotadjustthelight
intensity,contacttheConsumerCareCentreinyour
country,yourPhilipsdealeroraPhilipsservicecentre.
The‘readytoash’light
doesnotgoonwhenI
placetheapplianceon
theskin.
Youhavenotput
theattachment
withsafetyring
properlyonthe
skin.
Placetheapplianceata90°angleontotheskininsuch
awaythatallcontactswitchestouchtheskin.Then
checkifthe‘readytoash’lightisonandpressthe
ashbutton.
Ifthisdoesnotwork,placetheapplianceonapart
ofyourbodywhereitiseasytoestablishfullskin
contact,forexampleonyourlowerarm.Thencheck
ifthe‘readytoash’lightworks.Ifthe‘readytoash’
lightstilldoesnotgoonwhenyouplacetheappliance
ontheskin,contacttheConsumerCareCentreinyour
country,yourPhilipsdealeroraPhilipsservicecentre.
Thesafetyringis
dirty.
Cleanthesafetyringcarefully.Ifyouareunabletoclean
thesafetyringproperly,contacttheConsumerCare
Centreinyourcountry,yourPhilipsdealeroraPhilips
servicecentretoreplacetheattachment.
The‘readytoash’light
doesnotgoonwhenI
placeanattachmenton
myskin,butthecooling
fanworks.
Theoverheat
protectionhas
beenactivated.
Whentheoverheatprotectionhasbeenactivated,the
fanstillworks.Donotswitchofftheapplianceandletit
cooldownforapprox.15minutesbeforeyoucontinue
touseit.Ifthe‘readytoash’lightstilldoesnotgoon
whenyouplacetheapplianceontheskin,contactthe
ConsumerCareCentreinyourcountry,yourPhilips
dealeroraPhilipsservicecentre.
ENGLISH28
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