Philips DVP3570-F7 User Manual download pdf (Page 25)

25EN 25EN

Connections Playback Function Setup

Others

Introduction

Basic Setup

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TROUBLESHOOTING

Problem Tip

No power

– Check if the AC power cord is properly connected.

– Unplug the outlet once, and wait for 5-10 seconds and then plug it in again.

No sound or picture

– Check if the TV is switched on.

– Check the video connection.

– Check the audio / video cable connections to the TV.

(Refer to pages 9-10.)

– When“Progressive Scan” is “On”, video signals from the unit’s VIDEO OUT and

S-VIDEO OUT jacks will be distorted or not be output at all.

– Check whether the connected TV or other device supports HDCP.

(This unit will not output a video signal unless the other device supports HDCP.)

Distorted picture

– Sometimes a small amount of picture distortion may appear.

This is not a malfunction.

– Connect the unit directly to the TV.

– Set “Progressive Scan” correctly in “Video” menu. Turn it on only if your TV has

progressive scan and you are using the component video connections between the

unit and the TV. Disable progressive scan for all other connections. (Refer to page 9.)

Completely distorted picture or

black / white picture with DVD

– Connect this unit directly to the TV.

– Make sure the disc is compatible with the unit.

No sound or distorted sound

– Adjust the volume.

– Check that the speakers are connected correctly.

No audio at digital output

– Check the digital connections.

– Check if the audio format of the selected audio language matches your receiver

capabilities.

No DTS audio is output.

– This unit does not support DTS audio.

This is not a malfunction.

Picture freezes momentarily

during playback.

– Check the disc for fingerprints / dirty and clean with a soft cloth wiping from center

to edge.

Disc cannot be played back.

– Clean the disc.

– Ensure the disc is inserted in correct direction.

– Check if the disc is defective by trying another disc.

– Check the “Ratings Lock” setting.

– Insert a correct disc that plays back on this unit.

– Handle a disc with special care so that it does not have fingerprints, scratches, or

dusts on its surface.

No return to start-up screen

when disc is removed.

– Reset the unit by switching off the unit, then on again.

The unit does not respond to

the remote control.

– Aim the remote control directly at the sensor on the front panel.

– Reduce the distance to the unit.

– Replace the batteries in the remote control.

– Re-insert the batteries with their polarities (+ / – signs) as indicated.

– Press and hold any button on remote control toward a digital camera. The remote

control is working if you confirm infrared light through the digital camera.

Buttons do not work or the unit

stops responding.

– To completely reset the unit, unplug the AC cord from the AC outlet for 5-10

seconds.

The unit does not respond to

some operating commands

during playback.

– Operations may not be permitted by the disc. Refer to the instructions of the disc.

The unit cannot read CD / DVD.

– Use a commonly available cleaning CD / DVD to clean the lens before sending the

unit for repair.

Angle does not switch.

– The angle cannot be switched for DVD which do not contain multiple angles. In

some cases multiple angles are only recorded for specific scenes.

Playback does not start

when the title is selected.

– Check the “Ratings Lock” setting.

The password for rating level

has been forgotten.

– Enter the default password “4737”, then your forgotten password will be cleared.

Error message appears when I

select “Auto” in the “Player Menu”.

– Make sure that the unit is connected to the PHILIPS brand EasyLink TV and the

“EasyLink (HDMI CEC)” is set to “On”.

– This error message may appear when your TV’s OSD language is not supported by

this unit.

If the unit does not perform properly when operated as instructed in this owner’s manual, refer to the following.

• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this user manual for more

details on correct operations.

• Playback from a desired track and random playback are not available during programmed playback.

• Some functions are prohibited on some discs.

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Philips DVP3570-F7 User Manual Page 25

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