Philips DVD850AT99 User Manual download pdf (Page 52)

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Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and Correction

Symptom Cause Correction Page

No power • The power plug Is disconnected.

• Connect the power plug securely Into the

wall outlet.

12,13

No picture • The TV is not set to receive DVD signal

output.

• Select the appropriate video input mode

on the TV so the picture from the DVD

video player appears on the TV screen.

• The video cable is not connected

securely.

• Connect the video cable securely into the

jacks.

12,13

No sound

• The equipment connected with the audio

cable is not set to receive DVD signal

output.

• Select the correct input mode of the audio

receiver so you can listen to the sound

from the DVD video player.

• The audio cable is not connected

securely.

• Connect the audio cable securely into the

jacks.

12,13,

14,15

• The audio receiver or TV is turned off.

• Turn on the equipment connected with the

audio cable.

• The setting of output sound type is

incorrect.

• Select the proper audio setting. 29, 32,

The playback picture has

occasional distortion.

• The disc is dirty.

• Eject the disc and clean it. 51

• It Is in fast forward or fast reverse

playback.

• Sometimes a small amount of picture

distortion may appear. This is not a

malfunction.

Brightness is unstable or

noise is noticeable in the

playback pictures.

• The copy protection is in effect.

• Connect the DVD video player directly to

the TV. Avoid connecting the DVD video

player to a VCR or TVA/CR combination.

The DVD video player does

not start playback.

• No disc is inserted. • Insert a disc. (Check that the DVD

indicator or VIDEO CD/audio CD indicator

in the DVD display is lit.)

• An unplayable disc is inserted.

• Insert a playable disc. (Check the disc

type and color system.)

• The disc is placed upside down.

• Place the disc with the playback side

down (label facing up).

• The disc is not placed within the guide. • Place the disc correctly inside the guide in

the disc tray.

• The disc is dirty.

• Clean the disc. 51

• The parental lock function is set. • Cancel the parental lock function or

change the parental lock level.

32,44

A disc is not played according

to its program.

• It is in the repeat, random, or memory

playback.

• These operations may prevent a proper

progressing of the disc’s contents.

—

Buttons do not work.

• Power supply fluctuations or other

abnormalities such as static electricity

may interrupt correct operations.

• Turn the power on or off with the POWER

button. Or, disconnect the power plug and

insert it into the wall outlet again.

The remote control does not

work properly.

• The remote control Is not pointed at the

remote sensor of the DVD video player.

• Point the remote control at the remote

sensor of the DVD video player.

• The remote control Is too far from the

DVD video player.

• Operate the remote control within about

20 feet.

• The batteries in the remote control are

exhausted.

• Replace the batteries with new ones.

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Philips DVD850AT99 User Manual Page 52

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