Philips 630 User Manual download pdf (Page 39)

38 Troubleshooting

Troubleshooting

PROBLEM SOLUTION

The phone does

not switch on

Remove and reinstall the bat-

tery. Then charge the phone

until the battery icon has

stopped flashing. Finally, un-

plug from the charger and try

to switch the mobile on.

The display shows

BLOCKED

when

you switch on

Somebody tried to use your

phone but didn’t know the

PIN code. Contact your serv-

ice provider.

The network and

quality reception

symbols are not

displayed

The network connection is

lost. Either you are in a radio

shadow (in a tunnel or be-

tween tall buildings) or you

are outside the network cover-

age area. Try from another

place or contact your network

operator for assistance/infor-

mation about the network.

The display

doesn’t respond

(or responds

slowly) to key

pushes

The display responds slowly

at very low temperatures. This

is normal and does not affect

the operation of the phone.

Take the phone to a warmer

place and try again.

In other cases please contact

your phone supplier.

Your phone

doesn’t go to idle

screen

Press and hold , or switch

off the phone, check that the

SIM card and the battery are

installed correctly, and switch

it on again.

Your phone

doesn’t display the

phone numbers of

incoming calls

This feature is network and

subscription dependent. If the

network doesn’t send the call-

er’s number, the phone will

display

Call 1

instead. Contact

your operator for detailed in-

formation on this subject.

You can’t send text

messages

Some networks don’t allow

message exchanges with other

networks. Contact your oper-

ator for detailed information

on this subject.

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