Philips HQ9020/16 User Manual download pdf (Page 8)

the worldwide guarantee leaet). If there is no

Customer Care Centre in your country, go to

your local Philips dealer or contact the Service

Department of Philips Domestic Appliances and

Personal Care BV.

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The shaving heads (cutters and guards) are not

covered by the terms of the international guarantee

because they are subject to wear.

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1 Reduced shaving performance.

- Cause 1: the shaving heads are dirty. The shaver

has not been rinsed long enough or the water

used was not hot enough.

Clean the shaver thoroughly before you continue

shaving. See chapter ‘Cleaning and maintenance’.

- Cause 2: long hairs are obstructing the shaving

heads.

Clean the cutters and guards with the brush

supplied. See chapter ‘Cleaning and maintenance’,

section ‘Every six months: shaving heads’.

- Cause 3: the shaving heads are damaged or worn.

Replace the shaving heads. See chapter

‘Replacement’.

2 The shaver does not work when the on/off

button is pressed.

- Cause: the appliance is not connected to the

mains.

Put the powerplug in the wall socket.

Never wipe the shaving unit with a towel or a

tissue, as this could damage the shaving heads.

3 The shaving unit has come off the shaver.

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Philips HQ9020/16 User Manual Page 8