Philips HD9189 User Manual download pdf (Page 14)

Problem Possible cause Solution

Not all the food is

cooked.

Some pieces of food in the

steamer are larger and/or

require a longer steaming

time than others.

Set a longer steaming time with the +

button.

Put larger pieces of food and food that

requires a longer steaming time in the

small steaming basket (1) and start

steaming some time before you add the

other baskets.

You put too much food in the

steaming baskets.

Do not overload the steaming baskets.

Cut the food into small pieces and put

the smallest pieces on top.

Leave some space between the pieces

of food and evenly distribute the

foodover the bottom of the basket.

The appliance does

not heat up properly.

You have not descaled the

appliance regularly.

Descale the appliance. See chapter

‘Cleaning and maintenance’.

Water splashes out of

the water tank during

steaming.

You have put too much water

in the water tank.

Remove excess water from the water

tank. Make sure that the water does not

exceed the MAX indication.

The ‘water tank

empty’ light goes on

even though there is

enough water in the

water tank.

There is too much scale on

the heating element.

Descale the water tank. See section

‘Descaling’ in chapter ‘Cleaning and

maintenance’.

The Aroma Infuser

has limited or no

effect.

You did not put enough herbs

in the Aroma Infuser.

Put more herbs in the Aroma Infuser.

You did not put the right

types of herbs in the Aroma

Infuser.

Put herbs with a strong aroma in the

Aroma Infuser. See the food steaming

table in chapter ‘Food table and steaming

tips’.

You ate the food quite a long

time after you had prepared it.

Eat the food right after you have

prepared it.

There is foam on the

water in the water

tank or in the drip

tray.

Foam may develop when

proteins end up in the water

in the water tank or when

residues of cleaning agents

stay behind in the water tank.

Clean the water tank. See chapter

‘Cleaning and maintenance.



- For recipes, please see the recipe booklet or visit our website www.philips.com/kitchen.

- The steaming times mentioned in the table below are only an indication. Steaming times may

vary depending on the size of the food pieces, the spaces between the food in the steaming

basket, the amount of food in the basket, the freshness of the food and your personal preference.

ENGLISH14

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Philips HD9189 User Manual Page 14

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