Philips HDP1550 User Manual download pdf (Page 34)

34 Philips · HDP15x0 & HDP15x0TV

Troubleshooting

Power Cycling

If a problem occurs that cannot be corrected with the

instructions in this user manual (see also the help

below), follow the steps given here.

1 Switch the device off using the on/off key on the

panel control.

2 Wait at least ten seconds.

3 Switch the device on using the on/off key on the

panel control.

4 If the problem repeats, please contact our technical

customer service or your retailer.

Problems Solutions

The projector cannot be switched on • Disconnect and Connect the power supply cable and

try again.

The projector cannot be switched off • Disconnect the power supply cable.

No sound • check that the speaker is activated (Settings /Sound

setting/Speaker).

• Adjust the volume using the / key on the

remote control.

No sound from the external connected device • Check the cables to the external device

• Set the volume on the external device

• Only the original cables from the device manufac-

turer may function

No sound from DVB-T program or external HDMI out-

put device.

• Set the audio setting to Multichannel (Raw data) &

Stereo (PCM).

No sound when you connect your computer via HDMI

cable

• Check that the sound is activated on the computer.

Video display problem when the source is a 3D signal

from a DVD player.

• Check that the 3D mode is activated on the projec-

tor.

• If the DVD player is connected to the projector via

HDMI, only use the HDMI sockets (1 or 2) located

on the rear of the device.

Only the initial screen appears and not the image from

the external device

• Check if the cables are connected to the right sock-

ets.

• Please check that the external device is switched on

• Check if the video output of the external device is

switched on.

• Check that the HDMI source selected on the user

interface corresponds to HDMI connector where

the external device is connected.

Only the initial screen appears and not the image from

the connected computer

• Please check that the VGA-output of the computer

is switched on.

• Check if the resolution of the computer is set to

1280*800(for VGA connection) or 1080P(for HDMI

connection).

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