Problem Solution
If you remove the jug from the appliance for more than
20 seconds, the lter holder starts to overow.
If the above solutions do not solve the problem, please contact
the Philips Consumer Care Centre.
The lter overows while the
appliance is brewing coffee.
Check if you placed the lter holder into the appliance properly.
If the lter holder is not in the correct position, the drip stop
does not work, which may cause the lter holder to overow.
If you remove the jug from the appliance for more than
20 seconds during the brewing process, the lter holder
starts to overow.
The coffee is too weak. Set the intensity knob to intense.
Put more ground coffee in the lter holder to get the coffee-
to-water ratio right.
Make sure that the paper lter does not collapse.
Use the right size of paper lter (1x4 or no.4).
Make sure that there is no water in the jug before you start to
brew coffee.
The coffee is too strong. Set the intensity knob to mild.
Use less ground coffee or more water.
The appliance takes a long time
to brew coffee.
Descale the appliance (see chapter ‘Descaling’).
The appliance produces a lot
of noise and steam during the
brewing process.
Descale the appliance (see chapter ‘Descaling’).
The coffee is not hot enough. Insulated jug: Rinse the jug with hot water before brewing.
Insulated jug: We advise you to brew at least half a jug of coffee.
Glass jug: Make sure you place the jug onto the hotplate properly.
Use thin-walled cups. Thin-walled cups will absorb less heat
from the coffee than thick-walled cups.
Descale the appliance regularly (see chapter ‘Descaling’).
The appliance does not keep
the coffee warm long enough.
Insulated jug: the insulated jug keeps your coffee warm.
(HD7695/HD7685 only): You can adjust the keep-warm time
(see chapter ‘Preparing for use’, “Adjustable keep-warm and
freshness indicator’).
HD7695/HD7485 only):
The on/off switch ashes.
(HD7695/HD7685 only): If you select an adjustable keep-warm
time over 30 minutes, the built-in freshness indicator in the
on/off switch starts to ash after 30 minutes to remind you
that the freshness of the coffee is declining.
ENGLISH12
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