Philips DSR7000R/17 User Manual download pdf (Page 153)

142

Chapter 9

Warranty and Specifications

Limited Warranty

Philips Manufactured DIRECTV

DVR

90 Days Free Labor/One Year Parts Exchange or Repair

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales

receipt or other document showing that you purchased the product is

considered proof of purchase.

WHAT IS COVERED?

Warranty coverage begins the day you purchase the product. For 90 days

from the purchase date, the recorder will be replaced with a new,

repaired, renewed or comparable product (whichever is deemed

necessary) if it becomes defective or inoperative. This exchange is done

without charge to you for parts and labor. You will be responsible for the

cost of shipping. From 90 days to 1 year from the date of purchase, your

recorder will be replaced with a new, repaired, renewed, or comparable

product (whichever is deemed necessary) if it becomes defective or

inoperative. You will be responsible for all labor and shipping costs.

Contact Customer Support at the phone number found on the back of this

User’s Guide to obtain your cost (labor costs) for exchange.

All products, including replacement or repaired products, are covered

only for the original warranty period. When the warranty on the original

product expires, the warranty on the replacement or repaired product also

expires. After one year from the date of purchase, you will be charged for

the replacement of all parts, and for all labor charges. Additionally, there

may be a charge for telephone support.

WHAT IS EXCLUDED?

Your warranty does not cover:

• Labor charges for installation or setup of the product.

• Installation, performance of, or repair of: audio/video cabling,

telephone line, or accessory attachments used with the product.

• Product replacement because of misuse, accident, lightning damage,

unauthorized repair, or other cause not within the control of TiVo

Inc.

• Incidental or consequential damages resulting from the product.

(Some states do not allow the exclusion of incidental or

consequential damages, so the above exclusion may not apply to

you.)

• Reception transmission problems caused by signal conditions,

telephone line, or cable or antenna systems outside the unit.

• A product that has been modified or adapted to enable it to operate in

any country other than the country for which it was designed,

manufactured, approved and/or authorized, or repair of products

damaged by these modifications.

• A product used for commercial or institutional purposes.

• TiVo Inc. makes no warranty that the access connection will be a

local (not long distance) phone call.

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