Philips SHD9000/10 User Manual download pdf (Page 12)

10 EN

8 Frequently

asked questions

(FAQ)

1. Headphones fail to charge.

Possilbe cause Solution

No battery

installed or

wrongly installed.

Install or replace batteries

properly (Fig.B).

No power

supply to

transmitter.

Make sure that the docking

station is connected to the

local mains power (Fig.C).

Headphones

wrongly placed

into the charging

dock.

Dock the headphones

properly and make sure that

the CHARGING indicator

is on (Fig.D).

2. No sound or distorted sound.

Possible

cause

Solution

Not set up

properly or

completed.

Make sure that the audio cable

is connected to AUDIO OUT

on the audio device (Fig.E).

Low battery. Recharge the headphones

(Fig.D).

Audio device

is off.

Turn on the audio device.

Volume of

audio output

is too low/

high.

Adjust the volume to a higher/

lower and non-distorted level.

Volume is

too low.

Adjust the volume of the audio

device or headphones.

Note: The volume is not

adjustable for some audio

devices.

Receiver

is too far

away from

transmitter.

Make sure that you sue the

product within effective range.

For further product support, please visit

www.philips.com/support.

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