Philips HR2726/90 User Manual download pdf (Page 21)

10 Troubleshooting

If you need information or if you have a problem, please visit the Philips website at www.philips.com

or contact the Philips Customer Care Centre in your country (you will  nd its phone number in the

worldwide guarantee lea et). If there is no Customer Care Centre in your country, turn to your local

Philips dealer.

Problem Solution

The appliance

does not work.

Make sure that the appliance is plugged in.

Make sure that the switch is in the “

“ position.

If the problem persists, please contact the nearest Philips Consumer Care Centre.

The appliance

stops work

during use.

The overheat protection switched off the appliance to prevent damage due to

overheating. If this happens, unplug the appliance and let it cool down. Then plug in

the appliance and switch it on again.

Make sure that the switch is in the “

“ position.

Make sure that the appliance is plugged in.

Check if any ingredient is blocking the worm shaft. If so, switch off the appliance

and press the

button.

If the problem persists, please contact the nearest Philips Consumer Care Centre.

No response

when I press the

button.

Make sure that you switch off the appliance before you press the

button. The

button does not work when the switch is in the “ “ position.

If the problem persists, please contact the nearest Philips Consumer Care Centre.

The mincing

result is poor.

Make sure that the hopper is assembled correctly (see the chapter “ Mince meat ”,

the section “ Assemble ”).

In particular:

Make sure that the cutting edges of the cutter disc point outwards.

Make sure that the notch in the grinding disc  ts onto the projection inside the

hopper.

Make sure that the screw ring is  xed tight.

If the problem persists, please contact the nearest Philips Consumer Care Centre.

Rattling noise Make sure that the hopper is assembled correctly (see the section “ Assemble ”).

In particular:

Make sure that the notch in the separator or grinding disc  ts onto the projection

inside the hopper.

If the problem persists, please contact the nearest Philips Consumer Care Centre.

The hopper

is unstable or

comes out during

use.

Make sure that the hopper is  xed correctly (see the section “ Assemble ”). To  x

the hopper correctly, you should hear a “click” sound.

If the problem persists, please contact the nearest Philips Consumer Care Centre.

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Philips HR2726/90 User Manual Page 21

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