Philips BDM3270QP/00 User Manual download pdf (Page 47)

45

8. Troubleshooting & FAQ

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8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be

corrected by a user. If the problem still persists

after you have tried these solutions, contact

Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

 Make sure the power cord is plugged into

the power outlet and into the back of the

monitor.

 First, ensure that the power button on the

front of the monitor is in the OFF position,

then press it to the ON position.

No Picture (Power LED is White)

 Make sure the computer is turned on.

 Make sure the signal cable is properly

connected to your computer.

 Make sure the monitor cable has no bent

pins on the connect side. If yes, repair or

replace the cable.

 The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

 Make sure the monitor cable is properly

connected to your computer. (Also refer to

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 Check to see if the monitor cable has bent

pins.

 Make sure the computer is turned on.

AUTO button doesn't function

 The auto function is applicable only in

VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments

via the OSD menu.

Note

The Auto Function is not applicable in DVI-

Digital mode as it is not necessary.

Visible signs of smoke or sparks

 Do not perform any troubleshooting steps

 Disconnect the monitor from mains power

source immediately for safety

 Contact with Philips customer service

representative immediately.

Imaging Problems

Image is not centered

 Adjust the image position using the “Auto”

function in OSD Main Controls.

 Adjust the image position using the Phase/

Clock of Setup in OSD Main Controls. It is

valid only in VGA mode.

Image vibrates on the screen

 Check that the signal cable is properly

securely connected to the graphics board

or PC.

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 Adjust the image using the “Auto” function

in OSD Main Controls.

 Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is

valid only in VGA mode.

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 Adjust the image using the “Auto” function

in OSD Main Controls.

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