Philips 26PF4311S Specifications download pdf (Page 18)

Troubleshooting Tips

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these

simple checks.

Symptom Possible Causes What you should do

No display on screen • Faulty power supply • Check whether power cord is properly connected

• TV’s Power not turned into the mains socket and to your TV. If there is still

no power,

on disconnect plug. Wait for 60 seconds

and re-insert plug. Switch on TV again.

• Press the

key on the remote control.

Poor reception • Faulty antenna connection • Check antenna connection at rear of TV.

(snowish picture and

• Weak transmission • Try manually adjusting your picture (refer to page 8).

noise

• Wrong TV system •

Have you chosen the right TV system? (refer to page

8).

No picture • Faulty aerial and cable • Check whether euroconnector cables or aerial

sockets are properly connected.

• Wrong source selected • Check whether the source is correctly selected.

Press button to enter Source list and select

the correct source.

No sound on • Wrong TV system • Check whether the correct TV system is selected

certain channels (refer to page 8).

No sound • Zero volume level • Try increasing volume.

• Sound muted • Check that the mute ( ) mode is not on. If mute

mode is on, press the key to deactivate mute

mode.

• Aim remote control directly at sensor on front of TV.

• Headphone is connected • Disconnect headphone connection.

Sound interference • Electrical appliances • Try switching off any electrical appliances, for

interference example, hairdryer, vacuum cleaner that are in use.

Unable to understand • Wrong language selected •

Press the key to exit menu from screen. Press

the language on accidently

the key to enter main menu. Use the

key

screen to operate set to

select the fourth item on the main menu. Use

key to enter into the next menu level and

the

Í Æ

key to

select correct language.

TV not responding •

Wrong placement of •

Check the placement of the batteries.

to remote control

batteries

• Flat batteries • Try changing the batteries.

Occasional appearance

• Characteristic of liquid • This symptom is not a problem. The liquid crystal

of red, blue, green crystal panel panel is built with very high precision technology

and black spots on giving you the fine picture details. Occasionally, a few

screen non-active pixels may appear on the screen as a fixed

point of red, blue, green or black. Note that this

does not affect the performance of the set.

Intermittent or • * HDCP (see glossary) • Noise is displayed if the connected digital equipment’s

flickering picture on authentication failed (DVD player or Set-Top box) *HDCP authentication

in HD mode failed. Check user manual for the digital equipment

you are connecting.

• Use a standard HDMI to DVI cable.

No sound or picture but

• Set on standby mode • Press the

key on the remote control.

front panel red light is

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Philips 26PF4311S Specifications Page 18

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