Philips BTM5120/12 User Manual download pdf (Page 18)

16 EN

8 Troubleshooting

Warning

• Never remove the casing of this device.

To keep the warranty valid, never try

to repair the system yourself.

If you encounter problems when using this

device, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips Web page (www.

philips.com/support). When you contact Philips,

make sure that the device is nearby and the

model number and serial number are available.

No power

• Make sure that the AC power cord of

the device is connected properly.

• Make sure that there is power at the AC

outlet.

• As a power-saving feature, the system

switches off automatically 15 minutes after

track play reaches the end and no control

is operated.

No sound or poor sound

• Adjust the volume.

• Check that the speakers are connected

correctly.

• Check if the stripped speaker wires are

clamped.

No response from the unit

• Disconnect and reconnect the AC power

plug, then turn on the unit again.

Remote control does not work

• Before you press any function button,

rstselectthecorrectsourcewiththe

remote control instead of the main unit.

• Reduce the distance between the remote

control and the unit.

• Insert the battery with its polarities (+/–

signs) aligned as indicated.

• Replace the battery.

• Aim the remote control directly at the

sensor on the front of the unit.

No disc detected

• Insert a disc.

• Make sure that the disc is inserted with

printed side facing upward.

• Wait until the moisture condensation at

the lens has cleared.

• Replace or clean the disc.

• UseanalizedCDorcorrectformatdisc.

Cannot display some les in USB device

• Thenumberoffoldersorlesinthe

USB device has exceeded a certain limit.

This phenomenon is not a malfunction.

• Theformatsoftheselesarenot

supported.

USB device not supported

• The USB device is incompatible

with the unit. Try another one.

Poor radio reception

• Increase the distance between the unit

and your TV or other radiation sources.

• Fully extend the FM antenna.

Music playback is unavailable on this unit even

after successful Bluetooth connection.

• The device cannot be used to play

music through this unit wirelessly.

The audio quality is poor after connection

with a Bluetooth-enabled device.

• The Bluetooth reception is poor. Move the

device closer to this unit or remove any

obstacle between them.

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