Philips AS351 User Manual download pdf (Page 23)

22 EN

7 Troubleshooting

Warning

•

Never remove the casing of this device.

To keep the warranty valid, never try to repair

the system yourself.

If you encounter problems when using this

device, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips Web page (www.

philips.com/support).WhenyoucontactPhilips,

make sure that the device is nearby and the

model number and serial number are available.

No power

• Make sure that the AC power adaptor of

the device is connected properly.

• Make sure that there is power at the AC

outlet.

• Make sure that the batteries are inserted

correctly.

• If the speaker is powered by the batteries,

make sure that the adapter is not

connected to the device.

No sound or poor sound

• Adjust the volume of the docking system.

• Adjust the volume of your phone.

No response from the unit

• Disconnect and reconnect the AC power

plug, then turn on the unit again.

About Bluetooth device

Music playback is unavailable on the system

even after successful Bluetooth connection.

• The device cannot be used with the

system to play music.

The audio quality is poor after connection

with a Bluetooth-enabled device.

• The Bluetooth reception is poor. Move

the device closer to the system or remove

any obstacle between the device and the

system.

Cannot connect with the system.

• Thedevicedoesnotsupporttheproles

required for the system.

• The Bluetooth function of the device is not

enabled. Refer to the user manual of the

device for how to enable the function.

• The system is not in the pairing mode.

• The system is already connected with

another Bluetooth-enabled device.

Disconnect that device or all other

connected devices and then try again.

The paired device connects and disconnects

constantly.

• The Bluetooth reception is poor. Move

the device closer to the system or remove

any obstacle between the device and the

system.

• For some devices, the Bluetooth

connection may be deactivated

automatically as a power-saving feature.

This does not indicate any malfunction of

the system.

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