Philips Swarovski Bluetooth a la moda User Manual Page 15

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TROUBLESHOOTING & FAQ
There is intermittent sound disruption or static is heard
1 Check the battery status and recharge the headset if the battery
is running low
2 Check that the distance between your mobile phone and the
headset is within the specified operating range
3 Check if there are any barriers between the headset and your
mobile phone
4 For the best audio quality, always wear your headset on the same
side as your mobile phone
There is no sound when you turn on the headset
1 Ensure that the headset has been paired with the relevant mobile
phone and is switched on
2 Increase the volume on the headset
The headset cannot be paired
1 Please revisit the section “Pair your Breeze headset with your mobile
phone” and follow the steps accordingly.
2 Ensure that you have entered the right PIN (0000).
3 Delete all Bluetooth devices recorded in your mobile phone
and attempt to pair it with your Breeze headset again.
4 Ensure that your headset is not connected to any other
Bluetooth device
Need help?
Online help: www.active-crystals.com
For interactive help, frequently asked questions, software updates
and support.
EN
13Troubleshooting & FAQ
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