29
7. Troubleshooting & FAQs
Ans.: Your LCD monitor works best at
its native resolution of 3440 x
1440 @ 60 Hz. For best display,
please use this resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press
for 10
seconds to unlock/lock the hot
key, by doing so, your monitor
pops out “Attention” to show
the unlock/lock status as shown
below illustrators.
Attention
Monitor control unlocked
Attention
Monitor control locked
7.3 Multiview FAQs
Q1: Why I cannot activate PiP or PbP
when the sources are DVI and
HDMI?
Ans.: Please refer to below table for the
main source and its supporting
sub source.
SUB SOURCE
POSSIBILITY (xl)
Inputs VGA DP DVI HDMI
MAIN
SOURCE
(xl)
VGA
● ● ● ●
DP
● ● ● ●
DVI
● ● ● ●
HDMI
● ● ● ●
Q2: Can I enlarge the PiP sub window
?
Ans.: Yes, there are 3 sizes to select:
[Small], [Middle], [Large]. You
can press
to enter OSD menu.
Select your preferred [PiP Size]
option from the [PiP / PbP] main
menu.
Q3: How to listen to Audio,
independent of video?
Ans.: Normally the audio source is
linked to the main picture source.
If you want to change audio-
source input (for example: listen
to your MP3 player independently
regardless of the video source
input), you can press to enter
OSD menu. Select your preferred
[Audio Source] option from the
[Audio] main menu.
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