Philips 231C5TJKFU/00 User Manual download pdf (Page 37)

. Troubleshootin

& FA



 Adjust the contrast and brightness on

On-Screen Display.

An "after-image", "burn-in" or "ghost image"

remains after the power has been turned off.

 Uninterrupted display of still or static

images over an extended period may cause

“burn in”, also known as “after-imaging “

or “ghost imaging”, on your screen. “Burn-

in”, “after-imaging”, or “ghost imaging” is a

well-known phenomenon in LCD panel

technology. In most cases, the “burned in”

or “after-imaging” or “ghost imaging” will

disappear gradually over a period of time

after the power has been switched off.

 Always activate a moving screen saver

program when you leave your monitor

unattended.

 Always activate a periodic screen refresh

application if your LCD monitor will display

unchanging static content.

 Failure to activate a screen saver, or a

periodic screen refresh application may

result in severe “burn-in” or “after-image”

or “ghost image” symptoms that will not

disappear and cannot be repaired. The

damage mentioned above is not covered

under your warranty.

Image appears distorted. Text is fuzzy or

blurred.

 Set the PC’s display resolution to the same

mode as monitor’s recommended screen

native resolution.



on the screen

 The remaining dots are normal

characteristic of the liquid crystal used in

today’s technology, Please refer the pixel

policy for more detail.

The "power on" light is too strong and is

disturbing

 You can adjust “power on” light using the

power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer

Information Centers list and contact Philips

customer service representative.

11.2 General FAQs

Q1: When I install my monitor what should

I do if the screen shows 'Cannot



Ans.: Recommended resolution for this

monitor: 1920x1080@60Hz.

 Unplug all cables, then connect your PC to

the monitor that you used previously.

 In the Windows Start Menu, select Settings/

Control Panel. In the Control Panel

Window, select the Display icon. Inside

the Display Control Panel, select the

‘Settings’ tab. Under the setting tab, in box

labelled ‘desktop area’, move the sidebar to

1920x1080 pixels.

 Open ‘Advanced Properties’ and set the

Refresh Rate to 60Hz, then click OK.

 Restart your computer and repeat step

2 and 3 to verify that your PC is set at

1920x1080@60Hz.

 Shut down your computer, disconnect your

old monitor and reconnect your Philips

LCD monitor.

 Turn on your monitor and then turn on

your PC.

Q2: What is the recommended refresh



Ans.:

Recommended refresh rate in LCD

monitors is 60Hz, In case of any

disturbance on screen, you can set it

up to 75Hz to see if that removes the

disturbance.

 





Ans.:

monitor. Follow the instructions in your

user manual to install the drivers. Your

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