Philips SHB4000/10 User Manual download pdf (Page 12)

10 EN

6 Frequently

asked questions

Bluetooth headset does not

switch on.

Battery is low.

• Charge the headset.

Fail to pair with a mobile phone.

Bluetooth disabled.

• Enable the Bluetooth feature on your

mobile phone and turn on the mobile

phone before you turn on the headset.

Pairing does not work.

The headset is not in pairing mode.

• Follow the steps described in this user

manual.

• Make sure that the LED light ashes

whiteand blue alternately before you

release . Do not stop holding the button

after seeing the blue LED only.

The mobile phone cannot

nd the headset.

The headset may be connected to another

previously paired device.

• Turn the connected device off or move it

out of range.

Pairings may have been reset or headset has

been previously paired with other device.

• Pair the headset with the mobile phone

again as described in the user manual.

Voice dialing or redialing does

not work.

Your mobile phone may not support this

feature.

The headset is connected to

a Bluetooth stereo enabled

mobile phone, but music will

play on the mobile phone's

speaker only.

The mobile phone may have the option to

listen to music via speaker or headset.

• Refer to the user manual of your

mobile phone on how to transfer the

music to the headset.

Audio quality is poor and

crackling noises can be heard.

The Bluetooth audio source is out of range.

• Reduce the distance between the headset

and the Bluetooth audio source, or

remove obstacles between them.

Audio quality is poor when

streaming from the mobile

phone is very slow, or audio

streaming does not work at

all.

The mobile phone may only support (mono)

HSP/HFP but not support A2DP.

• Refer to the user manual of the mobile

phone for detailed information on

compatibility.

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