Philips 46PFL3706/F7 User Manual download pdf (Page 32)

English

No sound on the

TV loudspeaker.

Volume level is set to zero - increase the volume.

Sound is muted - press MUTE on the remote

control.

Audio cable is not connected - for AV connection,

ensure that the Audio L/R cable is connected

as described in Connecting your devices (see

‘Connecting your devices’ on page 29). If you use

a component cable, ensure that you have not

crossed the red audio cable with the red video

cable.

Audio output setting for the accessory device is

incorrect. For HDMI connections, some accessory

devices have an HDMI audio output setting

that must be turned on for HDMI to HDMI

connections.

Check if

[

Sound

]

[

TVSpeakers

]

[

Off

]

is set

to

[

]

. No sound will be output when

[

TVSpeakers

]

is set to

[

Off

]

Bad picture quality

with a coaxial

connection.

Standard denition channels are not as clear as

high denition channels - connect the devices via

component or HDMI cables.

Cannot control

your TV and

connected devices

with one remote

control.

Conrm that the connected devices are EasyLink

compliant and are connected to your TV via

an HDMI cable. Not all brands of devices such

as Blu-ray Disc players use the same system as

Philips EasyLink. Other brands might not work

with Philips EasyLink.

The brightness of

the TV uctuates

automatically.

When in

[

Home

]

mode, this TV will automatically

adjust the brightness based on the ambient light.

If there is a sudden change in TV brightness, it may

be due to changes in the room lighting conditions

(sunshine / lamps), or an object blocking the light

sensor on the front of the TV. Please ensure the

room lighting is stable and the light sensor is not

blocked.

Downloadinganelectroniccopy

To obtain an electronic copy of this manual :

1 Point your browser to www.philips.com/support

2 Choose your country of location.

3 Enter the model number or a keyword in the “ Find your product ”

eld. Alternatively, you can browse the catalog.

4 Click the description or model.

5 Under Product support, click “ User manuals ”.

Contactus

If you cannot resolve your problem, refer to the FAQ for this TV at

www.philips.com/support

If the problem remains unresolved, contact the Customer Support

Center in your country.

Warning

•

Do not attempt to repair the TV yourself. This may cause severe injury, irreparable

damage to your TV or void your warranty.

Note

•

Please have available your TV model and serial number before contacting us. These

numbers are available on the back and side of your TV, as well as on the packaging.

10Troubleshooting

Problem Possible cause and solution

No power or

indicator light.

The TV is not connected to the power.

Press

POWER at the side of the TV or on the

remote control.

Ensure that the AC power cord is connected

tightly to the TV power connector and to the

power socket outlet.

Remove the AC power cord from the power

socket outlet, wait 60 seconds and reconnect the

AC power cord.

Connect the TV to a different power socket

outlet.

Error message on

the screen with

HDMI connection.

HDCP authentication fail.

Ensure that your HDMI cable is certied.

Press SOURCE on the remote control to switch

to another source and then switch back to the

HDMI source.

Reset the accessory device and the TV.

Turn on the TV.

Select the HDMI channel.

Turn on the accessory device.

While the TV and the accessory device are

powered on, unplug either end of the HDMI cable

and then reinsert the cable.

No picture or

sound is detected

from the PC.

An incorrect HDMI input jack is connected or an

audio cable is not connected.

Connect a HDMI-DVI cable to the HDMI 1 input

jack on the TV.

Connect an audio cable to the HDMI 1-IN on

the TV.

Press SOURCE on the remote control, and select

the HDMI 1 source.

TV does not

respond to the

remote control.

Batteries are installed incorrectly, or low battery

power.

Ensure the indicator light on the TV blinks when

you press the remote control buttons.

Ensure that you are using the TV remote control.

Ensure that the batteries are inserted correctly

and do not need to be replaced.

Remove the AC power cord from the power

socket outlet, wait 60 seconds and reconnect the

AC power cord.

The picture is

distorted, stretched

out, or has black

bars on the side

or top.

Broadcast video format.

Press FORMAT on the remote control to select

the best picture format.

For some accessory devices, the picture format

must be set in the accessory device.

The picture is

mostly red and

green, or the

picture misses red

when connected to

an accessory device

via component

cables.

Insecure / incorrect connection.

Ensure all the connections are made according to

the color code.

Push the component cables all the way into the

YPbPr sockets on the TV.

No picture or

sound.

No picture or sound - ensure you have selected

the correct channel.

Incomplete channel installation.

If the TV receives channels via an AV connection,

set the TV to the correct source input.

If the TV is connected directly to the wall via a

coaxial connection, perform the auto-installation

again.

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Philips 46PFL3706/F7 User Manual Page 32

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