Philips HTB7150 User Manual download pdf (Page 43)

43 EN

10 Troubleshooting

Warning

• Risk of electric shock. Never remove the casing of the

product.

To keep the warranty valid, never try to repair

the product yourself.

If you have problems using this product, check

the following points before you request service.

If you still have a problem, get support at www.

philips.com/support.

Main unit

The buttons on the home theater do not

work.

• Disconnect the home theater from the

power supply for a few minutes, then

reconnect.

• Make sure that the touch buttons surface

is not in contact with any conductive

material, like water drop, metal, etc.

Picture

No picture.

• Make sure that the TV is switched to the

correct source for the home theater.

No picture on a TV connected through HDMI.

• Make sure that you use a High Speed

HDMI cable to connect the home theater

and TV. Some Standard HDMI cables do

not display properly for some images, 3D

video, or Deep Color.

• Make sure that the HDMI cable is not

faulty. If it is faulty, replace it with a new

cable.

• Press (Home) and then 731 on the

remote control to restore the default

picture resolution.

• Change the HDMI video setting, or wait

for 10 seconds for auto recovery.

Discdoesnotplayhigh-denitionvideo.

• Make sure that the disc contains high-

denition video.

• Make sure that the TV supports high-

denition video.

• Use an HDMI cable to connect to the TV.

Sound

No sound from home theater speakers.

• Connect the audio cable from your home

theater to your TV or other devices.

However, you do not need a separate

audio connection when the home theater

and TV are connected through an HDMI

ARC connection.

• Set up the audio for the connected device.

• Reset your home theater to its factory

settings, and then switch it off and switch

on again.

• On your home theater, press SOURCE

repeatedly to select the correct audio

input.

Distorted sound or echo.

• If you play audio from the TV through the

home theater, make sure that the TV is

muted.

Audio and video are not synchronized.

• 1) Press SOUND SETTINGS. 2) Press

the Navigation buttons (left/right) to

select AUD SYNC, and then press OK. 3)

Press the Navigation buttons (up/down)

to synchronize the audio with the video.

Play

Cannot play a disc.

• Clean the disc.

• Make sure that the home theater supports

the type of disc (see 'Media formats' on

page 39).

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