Philips HF3510-60 User Manual download pdf (Page 14)

This chapter summarizes the most common problems you could encounter with the appliance. If you

are unable to solve the problem with the information below, visit www.philips.com/support or call

1-866-832-4361 for assistance.

Troubleshooting

Problem Solution

The appliance does not

work at all.

Perhaps the adapter is not inserted properly in the wall outlet. Put the

adapter properly in the wall outlet.

Perhaps the plus is not inserted properly into the appliance. Put the plug

properly into the appliance.

. Perhaps there is a power failure. Check if the power supply works by con-

necting another appliance.

The appliance functions

properly, but the lamp

does not work anymore

The appliance uses durable LED technology. The lamp should last a long

time. However, if the lamp stops working, go to www.philips.com/support

or call 1-866-832-4361 for assistance.

The appliance does not

respond when I try to set

different functions.

Remove the adapter from the wall outlet and wait a few minutes before

you reinsert it. When you reinsert the adapter, the appliance goes back to

the factory settings and you have to set all functions again.

The lamp does not go on

when the alarm goes off.

Perhaps you set a light intensity level that is too low. Increase the light

intensity level in your wake-up prole (see user manual for more informa-

tion).

Perhaps you switched off the alarm function. The alarm icon is visible on

the display when the alarm function is active.

The lamp does not go on

right away when I switch

it on.

It takes approx. 1 second for the lamp to go on. This is normal, the lamp

needs to heat up.

I do not hear the alarm

sound when the alarm

goes off.

Perhaps you set a sound level that is too low. To set a higher sound level,

increase the volume level of the wake-up sound in your wake-up prole

(see user manual for more information).

Perhaps you switched off the alarm function.The alarm icon is visible on

the display when the alarm function is active.

If you selected the radio as the alarm sound, switch on the radio after you

switch off the alarm to check if the radio works. If it does not work, call

1-866-832-4361 for assistance.

The radio does not work. Perhaps you set the volume too low. Increase the volume level.

Call 1-866-832-4361 for assistance.

Problem Solution

The radio produces a

crackling sound.

Perhaps the broadcast signal is weak. Adjust the frequency (see user man-

ual for more information) and/or change the position of the antenna by

moving it around. Make sure you have unwound the antenna completely.

The alarm went off

yesterday, but it did not go

off today.

Perhaps you switched off the alarm function.The alarm icon is visible on

the display when the alarm function is active.

Perhaps you set a volume level and/or light intensity level that is too low.

Set a higher volume level and/or light intensity level in your wake-up prole

(see user manual for more information).

Perhaps there was a power failure that lasted more than a few minutes.

In this case, the appliance goes back to factory settings. You need to set all

functions again.

I wanted to snooze, but

the alarm did not go off

again after 9 minutes.

Press the SNOOZE button to snooze the alarm. If you press the alarm

button, the FM button, or the MENU button, the alarm function will be

deactivated.

The light wakes me too

early.

Perhaps the light intensity level you have set is not appropriate for you. Try

a lower light intensity level if you wake up too early. If light intensity 1 is not

low enough, move the appliance further away from the bed.

The light wakes me too

late

Perhaps the appliance is positioned at a lower level than your head. Make

sure the appliance is located at a height at which the light is not blocked by

your bed, comforter/blanket or pillow. Also make sure the appliance is not

placed too far away.

The lamp ashes. Perhaps the appliance is not suitable for the voltage to which it is con-

nected. Make sure that the voltage indicated on the appliance corresponds

to the local voltage.

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Philips HF3510-60 User Manual Page 14

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