Philips DVP3880KX User Manual download pdf (Page 24)

24 EN

Troubleshooting

Warning

Risk of electric shock. Never remove the casing of the player. •

To keep the warranty valid, never try to repair the player yourself.

If you have problems using this player, check the following points before you request service. If you still

have a problem, register your player and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the model and serial number of this player. The model

number and serial number are on the back of this player. Write the numbers here:

ModelNo.__________________________

SerialNo.___________________________

No picture.

Refer to the TV user manual for how to select the correct video input channel. •

Switch to the default mode if the progressive scan setting or the TV system setting is changed. •

No picture on HDMI connection.

Ifthisplayerisconnectedtoanunauthorizeddisplaydevice,theaudio/videosignalcannotbe•

output.

IftheHDMIcableisfaulty,replaceitwithanewHDMIcable.•

IfyouhavechangedthesettingforHDMIvideoresolution,switchtoitsdefaultmode.•

No sound output from the TV.

Make sure that the audio cables are connected to the audio input sockets that are grouped with •

the selected video input sockets.

No sound on HDMI connection.

Iftheconnecteddeviceisnon-HDCPcompliantoronlyDVI-compatible,nosoundcanbe•

heardfromtheHDMIoutput.

Make sure that • [HDMI Audio] is set to [On].

No sound during DivX video playback.

The audio codes are not supported. •

Disc or USB storage device cannot be read.

MakesurethatthisplayersupportsthediscorUSBstoragedevice.(Referto“• Specications” >

“Playable media”)

Forarecordeddisc,makesurethatthediscisnalized.•

Recorded les (JPEG, MP3, WMA) cannot be played or read.

MakesurethatthelewasrecordedintheformatofUDF,ISO9660,orJOLIET.•

Makesurethatthenumberoflesdoesnotexceedthelimitation(648lesmaximum).•

Makesurethatthisplayersupportstheseles.(Referto“• Specications” > “Playable media”)

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Philips DVP3880KX User Manual Page 24