Philips DVP3650K/98 User Manual download pdf (Page 15)

15

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6 Troubleshooting

Warning

• Risk of electric shock. Never remove the casing of the

player.

To keep the warranty valid, never try to repair

the player yourself.

If you have problems using this player, check the

following points before you request service. If

you still have a problem, register your player and

get support at www.philips.com/support.

If you contact Philips, you will be asked for the

model and serial number of this player. The

model number and serial number are on the

back of this player. Write the numbers here:

Model No. __________________________

Serial No. ___________________________

No picture.

• Refer to the TV user manual for how to

select the correct video input channel.

• If you have turned on the progressive scan

or changed a TV system setting, switch

back to the default setting: 1) Press

to

open the disc compartment. 2) Press

DISC MENU (for progressive scan) or

SUBTITLE (for TV system).

No sound output from the TV.

• Make sure that the audio cables are

correctly connected between this player

and the TV.

No sound during DivX video playback.

• The audio codes are not supported.

No audio output from the loudspeakers of the

connected external audio device (for example,

stereosystem,amplierreceiver).

• Make sure that the audio cables or coaxial

cable are correctly connected.

• Switch the external audio device to

correct audio input source.

Disc cannot be read.

• Make sure that this player supports the

disc (see "Specications" > "Playable

media").

• For a recorded disc, make sure that the

disc is nalized.

A USB storage device cannot be read.

• Make sure that the format of the USB

storage device is compatible with this

player (see "Specications" > "USB").

• Make sure that the le system on the USB

storage device is supported by this player

(see "Specications" > "USB").

Files cannot be displayed or read.

• Make sure that the number of les or

folders does not exceed the supported

limit of this player (maximum 648 les or

299 folders).

• Make sure that this player supports these

les (see "Specications" > "File format").

DivXvideolescannotbeplayed.

• Make sure that the DivX video le is

complete.

• Make sure that the le extension is correct.

• DRM-protected video les that are stored

on a USB ash drive cannot be played

through an analog video connection (for

example, composite, component, and

scart). Transfer the video content onto a

supported disc to play these les.

DivX subtitles do not display correctly.

• Make sure that the subtitle le has the

same name as the DivX video le.

• Make sure that the subtitle le has an

extension name supported by this player

(.srt, .sub, .txt, .ssa, or .smi).

• Select the character set that supports the

subtitle (see "Use your DVD player" >

"DivX videos").

DVP3650K_98_UM_V1.0.indb 15 2012/10/25 9:56:24

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