Philips DL8765/37 User Manual download pdf (Page 5)

The display

shows EExx

A system

error

occurred.

Retake the

measurement.

If the problem

persists, call

1-844-531-6861 for

assistance.

Data

transmission

or pairing

failed.

Bluetooth is

o.

Turn on Bluetooth

on your mobile

device.

Data

transmission

or pairing

failed.

The Philips

HealthSuite

health app

is o.

Press the icon on

your mobile device

to activate the

health app.

The blood

pressure

monitor and

mobile device

are more than

16 feet/ 5

meters away

from each

other.

Place your mobile

device closer to

the blood pressure

monitor.

You selected

the wrong

prole on

the blood

pressure

monitor.

Select the correct

user prole on the

blood pressure

monitor before

your measurement.

Otherwise the

data cannot be

transmitted to your

app. Repeat the

measurement with

the correct prole

selected

Specications

Product name

Philips Wrist blood

pressure monitor with

Bluetooth®

Power supply 3.7V 420mAH built-in

rechargeable li-polymer

battery

Display Display with white

backlight

Visible area = 1 13/16" (L)

x 1 3/16" (W) / 46 mm x

30 mm

Measurement method Oscillometric method

Measurement range Rated cu pressure:

0mmHg - 300mmHg

Measurement pressure:

40mmHg - 230mmHg

heart rate: 40-199 beats

per minute

Problem Possible

cause

Solution

The result

is dierent

when I

perform

mea sure-

ments on

my right

wrist.

The blood

pressure

monitor is

suitable to be

used on both

wrists, but

the measure-

ment results

on the right

wrist and

left wrist will

dier.

For a meaningful

comparison, try

to measure under

similar conditions

and measure on

the same wrist

every time.

The blood

pressure

monitor

does not

work when

I press the

'on' button

The

rechargeable

battery is

empty.

Recharge the

battery (see

'Charging').

The lock

switch is

set to the

'locked'

postion.

Set the lock switch

to the 'unlocked'

position (Fig. 7).

The light of

the display

dims and

a battery

symbol+Lo

is showing

The battery is

low.

Charge the battery

(see 'Charging').

The display

shows Err

Com mu ni ca-

tion error.

Check if the app

is on and try data

transmission again.

The display

shows E3

The cu is

not properly

secured.

Refasten the cu,

wait for 3 minutes

and then measure

again.

The display

shows E10

or E11

The device

detected

motion, tal-

king or the

heart rate

is too weak

during the

measureme-

nt.

Wait for 3

minutes and then

measure again.

Do not

move during

measurement.

The display

shows E20

The device

does not

detect the

heart rate.

Make sure the

device is in

contact with the

skin. Loosen the

clothing on the arm

and measure again.

The display

shows E21

The

measurement

failed.

Wait for 3 minutes

and then measure

again.

Problem Possible

cause

Solution

Fluctuations

of blood

pressure

during the

day are

normal.

Blood pressure

uctuates from

minute to minute

and normally

shows a circadian

rhythm over a 24-

hour period, with

highest readings in

the afternoons and

lowest readings at

night. That is why,

for comparable

measurements,

the measurements

should be taken at

approx. the same

time of day.

You are using

medication.

The variations in

blood pressure

can be greater

if you are using

medication.

You

performed

multiple

mea sure-

ments

directly after

each other.

Wait at least 3

minutes between

measurements.

This allows your

blood circulation to

recover.

My blood

pressure

mea sure-

ment from

the hospital

is dierent

from the

mea sure-

ment at

home.

Multiple

variables

may aect

your blood

pressure such

as the we-

ather, emo-

tions and

exercise.

Pay attention when

you measure your

blood pressure at

home. Check for

instance:

If the cu is not too

tight or too loose.

If the cu is

properly attached

on the wrist.

If you feel anxious

or stressed, try to

relax. Take a deep

breath 2-3 times

before you start a

measurement.

Advice: Rest for

5 minutes before

you measure your

blood pressure.

IMPORTANT: This warranty does not cover damage

resulting from accident, misuse or abuse, lack of

reasonable care, the axing of any attachment

not provided with the product or loss of parts or

subjecting the product to any but the specied

voltage.*

NO RESPONSIBILITY IS ASSUMED FOR ANY

SPECIAL, INCIDENTAL OR CONSEQUENTIAL

DAMAGES.

In order to obtain warranty service, simply go to

www.philips.com/support or call toll-free 1-844-

531-6861. It is suggested that for your protection

you return shipments of product by insured mail,

insurance prepaid. Damage occurring during

shipment is not covered by this warranty.

NOTE: No other warranty, written or oral, is

authorized by Philips Electronics North America

Corporation. This warranty gives you specic

legal rights, and you may also have other rights

which vary from state to state. Some states do not

allow the exclusion or limitation of incidental or

consequential damages, so the above exclusion

and limitations may not apply to you.

* Read enclosed instructions carefully.

Manufactured for: Philips Consumer Lifestyle,

A division of Philips Electronics North America

Corporation, P.O. Box 10313, Stamford, CT 06904.

PHILIPS and Philips Shield are registered

trademarks of Koninklijke Philips N.V.

Troubleshooting

This chapter summarizes the most common

problems you could encounter with the device.

If you are unable to solve the problem with the

information below, visit www.philips.com/support

for a list of frequently asked questions or call

1-844-531-6861 for assistance.

Troubleshooting

Problem Possible

cause

Solution

My blood

pressure

uctuates

throughout

the day.

Your meas-

urement

position, the

conditions

under which

you measure

or the time

of measure-

me nt, are

dierent

during each

measure-

me nt.

For a meaningful

comparison,

try to measure

under similar

conditions. For

example, take daily

measurements

at approximately

the same time, on

the same wrist, or

as directed by a

physician.

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Philips DL8765/37 User Manual Page 5

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